Privacy Policy

Your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you engage with our services.

1. Information We Collect

We collect personal information from you when you contact us for consultations, coaching sessions, or other services. This may include:

Name, email address, phone number, and any other contact details you provide.
Health-related information that you voluntarily share for the purposes of receiving guidance or participating in coaching/therapy sessions.
Information provided through our contact forms or in direct communications with Integra.

We do not collect or store payment information such as debit or credit card numbers. All payments are processed through secure third-party payment gateways (Square, Zettle, and WISE). In the event of a refund, we may require your WISE or bank account details, which will be held securely by WISE.

2. Use of Your Information

The personal information you provide will be used solely for:

Scheduling and managing coaching or therapy sessions (including teleconsultations and remote therapies).
Providing personalised wellness guidance based on integrative methods such as oxidative therapy, modern nutrition coaching, biomagnetic pair therapy, and emotional release therapy.
Communicating with you regarding your sessions, follow-ups, and any questions or concerns.
Processing refunds when applicable.

3. Data Security

We implement appropriate technical and organisational measures to ensure the security of your personal data. Your information is kept confidential and accessed only by authorised members of Integra, who are bound by confidentiality obligations.

4. International Compliance

We comply with applicable privacy laws such as the General Data Protection Regulation (GDPR) for EU clients and equivalent standards globally. All personal information is handled in accordance with local data protection laws.

5. Your Rights

You have the right to access, correct, or request the deletion of your personal data at any time. You can also withdraw consent for us to retain your information where applicable.

6. Service Applicability

This Privacy Policy applies to all services provided by Integra, including tele-based coaching, online consultations, and remote therapy sessions. Your information will only ever be used for the purposes of delivering agreed services and will never be sold or shared for marketing purposes.

7. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be communicated to you and will be effective immediately upon posting.

If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us directly through our website's contact form.